FAQs

You can order transfer «Letiste Express» by telephone number: +420775159053 – WhatsApp, Viber (by call or sending an SMS message), on our website (by filling out the form of on-line order), on email: order@letisteexpress.cz During one hour you will get an SMS message with confirmation of your order and price. We recommend to order a taxi «Letiste Express» minimum two hours before the planned trip, and you will be sure that the car is reserved for you.

If you didn’t get an SMS message with confirmation of your order for some reasons - call us by phone number: +420775159053 – WhatsApp, Viber, contact us through WhatsApp (same number) or e-mail: order@letisteexpress.cz .

There are two payment methods for the transfer: payment by card on our website or in cash to the driver.

1) Payment is provided at the end of your trip to a driver in cash (CZK, EUR, USD).

2) Payment by card is made using the link on our website, which will be sent to you by the dispatcher, after you confirm the order.

    Note! The commission (2-3%)  for online payments is charged to the customer!
 

On your request a driver will give you a receipt at the end of your trip.

The cost, which is indicated in SMS message with confirmation of your order, is fixed. It may be changed only if the car moves aside from the route concerted before. If you know about such stops, write about them in” Notes” or “Additional information”or inform our traffic controller, if you make an order by phone. If you decided to do unplanned stops, inform a driver about them at once when you take a car, for the receiving the changed cost of your trip. Cost for the change of the concerted route in Prague is from 50 to 200 crowns.

Please let us know about the age of your children. Baby car seat is provided for an additional payment 50 CZK.